Improving the customer experience...

February 12, 2016

As part of our commitment to improving the customer experience we have already and will continue to implement some major changes to our services in the coming weeks.

 

1. New Studio

 

We have now moved into a new studio. Our old premises had become unfit for purpose and we were very lucky to find a larger and more suitable space just a couple of minutes drive from the old studio.

 

We now have set opening hours and are available during these hours for both appointments and drop in services. Our new hours are...

 

Monday - CLOSED

Tuesday - Friday 10am - 5pm (appointments available after 5pm)

Saturday & Sunday by Appointment Only

 

Our new studio is located at...

 

Stewart Gibbs Photography,

Unit B8 Whitecross Business Centre, Whitecross Lane, Shanklin, Isle of Wight, PO37 7EJ

 

 

2. New Free Product

 

Currently with your booking fee of £45.00 we offer a free 12x8" print and web sized digital copy (emailed to you) worth £25.00.

 

We will be replacing this with..

 

A free 9x6" Framed Desk Print & Web Sized Digital Copy (emailed to you) worth £40.00. The free product we offer with third party vouchers will change to a 9x6" Print & Web Sized Digital Copy (emailed to you).

 

This will come into effect from the 1st March 2016.

 

 

3. In Studio Viewings

 

We currently offer with all of our bookings a 30day online album that is published on our website.  This service will end on 1st March 2016 when we shall introduce our new In Studio Viewings.

 

At the viewing you will be able to see all your images on a slideshow. You can choose your free product during your viewing and you will have the chance to view and purchase your images as one of exciting new products.

 

We also now accept Cash & Card Payments,

 

 

4. New Props & Poses

 

We will continue to add exciting new props and poses that will make your family portrait session that little more special. We have added some cool new composite poses that will make beautiful artwork for your wall that is sure to be the talking point of your home.

 

Contact Us for further information

 

 

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